A service that connects businesses seeking translation with refugees who can earn income with their language skills
A pro-bono project in partnership with Hyper Island students to design a digital service enabling refugees to generate income online by using their translation skills.
Over 60 million people worldwide are forced to become refugees – income and resettlement is a complex challenge. We explored opportunities to empower refugees to use their skills to achieve self-sufficiency
Four weeks of discovery research and a design sprint enabled us to test and validate our hypotheses remotely with displaced people in Uganda
The challenging design context required a cost-effective way to test initial concepts. We simulated a real translation service through the Messenger app with six people in Nakivale refugee camp in a week.
We collaborated with refugee camp staff and refugees, implementing a convenient payment system to ensure remuneration for their participation.
The U-able service prototype connects businesses in need of quick translations with linguistically skilled refugees
The concept received positive feedback from UNHCR and attracted attention from SXSW and the Huffington Post.
The U-able app is designed to work offline, digest information into clear and straightforward bite-sized parts, and include review and feedback features
The client-facing platform allows clients to upload files for translation and have a meaningful impact on people’s lives while ticking off translation jobs from their to-do list